Turn CS Into a Revenue Engine

A 4-week sprint that transforms any CS org into a predictable revenue function. Not theory. Not "better onboarding." A system that directly connects CS actions to $$$.

Who This Is For

SaaS companies (Seed–Series C) with customers and revenue, but without structured, measurable expansion and retention motions.

The Problem We're Solving

• ❌ Current CS model = reactive, vague, not tied to revenue
• ❌ Founders don't know what CS actually does
• ❌ No KPI ownership
• ❌ Expansion isn't engineered; it "just happens"

4-Week Sprint Breakdown

What You Get

Business Impact

Not AI for "efficiency" – AI to accelerate expansions, better upsell signals, clear retention risks, and high-impact customer insights.

Who This Is For

CS teams that want to act more like revenue teams, not admins.

The Problem We're Solving

Your CS team is missing expansion targets and getting churn surprises.

Not because they're bad at CS - because customer data is scattered across 5 systems and by the time you pull it together manually, it's too late.

What You Get

A working AI system (not just training) that your team uses starting Week 1.

Walk out with:

• • 3-5 live AI workflows identifying expansion opportunities + churn risks
• • Ready-to-use prompt library (no guessing what to ask AI)
• • 30-day implementation support (we make sure it sticks)
• • First analysis: Your top 10 expansion opportunities + top 5 at-risk accounts

Difference from other AI workshops: They teach ChatGPT. We implement revenue intelligence.

Example AI Revenue Workflows:

Workshop Deliverables

Business Value

• ✓ More expansions – Catch upsell moments you're missing today
• ✓ Earlier risk detection – Stop churn before it happens
• ✓ Less time wasted – More customer-facing time
• ✓ Consistent revenue messaging – AI ensures nothing falls through cracks
• ✓ Measurable in 30 days – Track expansion pipeline identified + churn prevented

Break silos and build a unified revenue system across CS, Product, and Sales. This is your strategic flagship that shows your uniqueness.

Who This Is For

SaaS companies where each team is running its own playbook and revenue outcomes suffer.

The Problem We're Solving

• ❌ Sales sells the wrong thing
• ❌ Product builds based on assumptions
• ❌ CS cleans up the mess
• ❌ Expansion is inconsistent
• ❌ No shared KPIs or feedback loop

This kills NRR long before renewals.

5-6 Week Program Components

What You Get

Business Value