20+ Years CS Leadership

Turn CS Into a Revenue Engine

Stop burning budget on reactive CS. I turn Customer Success into measurable revenue growth through strategic systems, not vague advice.

4-Week Revenue Transformation. Fixed Price. Real Results.

20+
Years Experience
100+
Companies Helped
$500M+
Revenue Impact
Let's Talk Growth My Story
Reut - Founder & CEO of CS Velocity

Reut

Founder & CEO

Former Head of CS, Tricentis CS Transformation Expert

Trusted by companies from seed-stage startups to global enterprises

Startups
Scale-ups
Enterprises
How I Help

Three Ways to Transform Your CS

🚀 Most Popular

Revenue Success Sprint

4 Weeks • Fixed Price

Turn CS into a measurable revenue engine. Build strategic KPIs, eliminate churn drivers, and create expansion playbooks that actually work.

  • Revenue KPI framework
  • Churn reduction playbook
  • Expansion motion design
  • 4 weekly implementation sessions
Start Your Sprint

AI for Revenue Success

1-Day Workshop

Turn AI hype into revenue reality. Identify CS automation opportunities that drive expansion and reduce workload.

  • AI opportunity audit
  • Revenue automation roadmap
  • Implementation priorities
  • Quick-win tactics
Book Workshop

Cross-Functional Alignment

8-12 Weeks • Custom

Break organizational silos. Align CS, Sales, Product, and Marketing around shared revenue goals and customer intelligence.

  • Cross-team revenue strategy
  • Shared KPI framework
  • Data flow integration
  • Executive alignment sessions
Let's Talk
The Framework

The VELOCITY Methodology

My proven framework for transforming CS from cost center to growth engine. Built from 20 years of real-world experience across startups, scale-ups, and global enterprises.

V
Value Realization
E
Expansion Engine
L
Lifecycle Orchestration
O
Operational Excellence
C
Customer Intelligence
I
Impact Measurement
T
Team Performance
Y
Yield Optimization
Learn More About VELOCITY
Learn & Grow

CS Insights That Matter

Real talk about Customer Success. No corporate BS.

From Cost Center to Growth Engine

How to position CS as a revenue driver, not an expense. Real tactics from companies that did it.

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Building CS Teams That Scale

From your first CSM to a global CS organization. Hiring, structure, and culture.

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The Expansion Revenue Playbook

Turn existing customers into your best growth channel. Upsell strategies that work.

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CS Metrics That Actually Matter

Forget vanity metrics. Learn which KPIs drive real business impact and how to track them.

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Churn Analysis Deep Dive

Step-by-step guide to finding and fixing your churn problems. Real data, real solutions.

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CS Tech Stack Essentials

Which tools you actually need and how to implement them. No vendor BS.

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CS Operations: Breaking Out of Silos

Stop letting organizational silos kill your growth. Learn how to integrate CS Ops across departments.

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The CS Career Path Nobody Talks About

Real talk about growing your CS career from CSM to executive. What it actually takes.

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When to Fire a Customer

Not all revenue is good revenue. How to identify and exit toxic customer relationships.

Read More
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Ready to Transform Your CS Organization?

Let's talk about real growth. No sales pitch, just honest conversation about what you need.

Let's Talk